All Categories Frequently Asked for Videos & Questions Customer Support Tickets to the Vendor

Customer Support Tickets to the Vendor

Please view the video for information on how a customer can contact a vendor and how the vendor can view the messages.

Video: https://youtu.be/-4t-c8a96_E

To ensure your account is enabled to receive Support tickets, please ensure that from your Vendor Dashboard/Store, the following two buttons are selected:

Support-button.png

Video: https://youtu.be/9XAkOI36xuQ

Two-message-Options.png

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